Established in 2002, Cleanworks is an ongoing provider of professional commercial cleaning services to businesses in Australia. Our team is composed of 300 extensively trained, highly experienced, and fully equipped cleaners capable of cleaning anything and everything. We primarily service offices, industrial sites, schools and medical centres, but also regularly cater to the needs of businesses and large organisations of all types.
Our “People First” philosophy allowed us to build our business from the ground up to one of the most trusted cleaning companies in the country. This is why we always customise and tailor-make each cleaning project based on the real needs of the people using the establishments and sites. Our team is large enough to handle all types of projects and small enough to cater to the specific needs of each individual client.
Our goal is to deliver an exceptional standard of cleaning that is reliable, efficient and tailor-made. We seek to excel by providing a service characterised by outstanding responsiveness and customer service, consistent and transparent quality control measures, and the ongoing pursuit of opportunities to further improve outcomes and deliver cost-savings to our clients.
There is nothing that will surprise our cleaners – they have seen everything.
We have worked across various industries, including commercial, education, childcare, aged care, retirement, retail, industrial, sports, hospitality, and medical establishments and spaces. We are currently providing regular professional cleaning services to over 450 sites. We take pride in our values of integrity, honesty, and reliability. With more than two decades of experience in the industry, we have built long-standing relationships with some of the country’s leading businesses, corporations, and organisations. We manage all of their commercial cleaning needs, so they can focus on the most important things – running and growing their businesses. Our goal is to deliver not just an exceptionally standard of cleaning, but establish a real working relationship with each of our clients through responsive and outstanding customer service.
Skilled, experienced, and fully equipped professional cleaners.
We have seen everything, and we can handle almost anything. Before working with us, our cleaners underwent extensive training to handle various types of cleaning equipment and tools efficiently and safely. They also underwent a rigorous background and reference check, not to mention their comprehensive English-language proficiency.
Lastly, each of our cleaners underwent skills and assessment testing to ensure their knowledge and skills aligned with our quality and service standards. Our professional cleaners are fully geared up and equipped to handle all sorts of cleaning. They also wear complete uniforms and identification for your peace of mind.
The Cleanworks Difference
Safe and environmentally friendly cleaning
We only use skilled, experienced cleaners that match the specific requirements of your site. Prior to commencing with Cleanworks, all prospective cleaners complete a thorough induction, undergo criminal history and referee checks, and are tested on their English-language proficiency. Following this, candidates also undergo skills and assessment testing to ensure their practices align with Cleanworks’ quality and service standards. Our cleaners are uniformed, wear identification if required, and are only ever sent to your site if we are 100% satisfied that they have met all of the aforementioned criteria.
For your health and safety, we only use environmentally safe cleaning products and a wide range of innovative cleaning methods to remove harmful contaminants in your workspace rather than redistributing them. We promise to transform your workspace into a clean and safe environment without harming your team, our team, or the Earth.
Our Account Managers are trained to deliver effective communication and will be there for you as much or as little as you need. They are always a call away if you ever have a question, emergency, or any issue.
If you ever have a query, you can always access your account manager without the need to liaise through the cleaner (though we do encourage you to get to know your cleaners too!). We will periodically check-in with you via phone and email to ensure everything is running to your satisfaction, and we can be contacted directly whenever you require.
Our Account Managers will also check in with you periodically, via phone or email, to ensure your satisfaction.
We hold our team to the highest industry standards. We refuse to accept substandard cleaning and expect our clients will do the same. Our cleaning standards are imposed on each of our cleaners, and we enforce them for every clean.
Cleanworks uses a team of expert trainers to ensure new sites are cleaned to the agreed specifications from the very first session.
Also, part of our service is to conduct audits on each site to ensure our high standards are met. We document these audits in our performance reports, which will be provided to you to ensure transparency and satisfaction.
In addition, our cleaners are also audited on their individual performance to verify they are maintaining the high standard Cleanworks expects.
The right solution for a price you can afford
We understand how difficult it is to run and grow a business and manage people. This is why our services are tailor-made to your needs and financial constraints.
We never promise more than we can deliver, but often draw upon our years of experience to develop a unique approach which allows for the total hours of cleaning performed to be trimmed, while still meeting your compliance needs and maximising the visible impact of our service.
We seek to establish a relationship, not a business transaction
We don’t work to get you to sign a contract and then move on to the next. We value each project as the potential to gain a long-time client. Thus, we will ensure you get everything you need from us, from assessing your site, auditing our cleaners’ performance, getting your feedback, and, if need be, troubleshooting and resolving any issue that may arise.
Our goal is to get your stamp of approval – as we promised upfront.